Shipping Policy
OVERSEAS
We ship items internationally via DHL EXPRESS.
Most orders will leave our shop in 5 business days, since we receive your payment.After shipping, We will send you the tracking number and other details.
Import duties, taxes, and charges are not included in the item price or shipping charges, These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.
These charges are normally collected by the delivering freight (shipping) company, or when you collect the item.
Do not confuse them for additional shipping charges.
We are not responsible for any delays caused by destination customs clearance processes.
We offer the following shipping options.
See list below.
AREA 1
1,800JPY 2-3 Working Days
South Korea, Taiwan, China,
Hong Kong, Macau,
AREA 2
2,000JPY 2-3 Working Days
Indonesia, Singapore, Thailand,
Philippines, Brunei, Viet Nam,
Malaysia, India, Australia, Guam,
New Zealand,
AREA 3
2,300JPY 2-3 Working Days
United State, Canada, Mexico,
Ireland, United Kingdom, Italy,
Estonia, Austria, Netherlands,
Cyprus, Greece, Croatia, San Marino,
Switzerland, Sweden,Spain, Slovakia,
Slovenia, Czechia, Denmark, Germany,
Turkey, Norway, Hungary, Finland,
France, Bulgaria, Belgium, Poland,
Portugal, Malta,Monaco, Latvia,
Lithuania,Liechtenstein, Romania,
Luxembourg
AREA 4
4,000JPY 2-5 Working Days
Iceland, Azerbaijan, Albania, Armenia,
Andorra, Ukraine, Jersey, Serbia,
Montenegro, Argentine, Uruguay,
Ecuador, Guatemala, Costa Rica,
Colombia, Jamaica, Saint Lucia,
Chile, Dominica, Bahamas,
Paraguay, Puerto Rico, Brazil,
Venezuela, Peru, United Arab Emirates,
Algeria, Israel, Egypt, Oman, Qatar,
Islas Canarias, Kuwait, Saudi Arabia,
Bahrain, South Africa, Mauritius,
Maldives, Morocco, Jordan, Lebanon
Please note that the delivery period may vary depending on the situation in each country.
Japan
Shipping fee
Free shipping over ¥11,000(taxin).
Standard shipping (ecohai・Yamato) ¥770(taxin)
Nekoposu(Yamato) ¥330(taxin)
Clickpost(Japan Post) ¥220(taxin)
※Nekoposu and Clickpost are available up to 2cm thick and A4 size. Please note that we cannot be held responsible for packages that are not delivered due to shipping address input errors. Please note that we are not responsible for packages that are not delivered due to mistakes in shipping address input.
Shipping day
we ship within 3 days of the order date (excluding weekends, holidays, and year-end and New Year holidays).
Please note that there may be delays due to conflicts with other orders or stock status. In addition, it will take longer than usual for order items. In such cases, we will contact you by e-mail.
Please refer to the website of each shipping company for the estimated delivery time.
We do not accept delivery time specifications.
Packaging
・If you would like to send a gift, please write it in the note when you place your order.
Shipping Confirmation
We will send you the tracking number of your package to your registered email address after the product is shipped. Please note that we cannot accept any changes to the shipping address after shipment.